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Use case: Overdue receivables and their cash flow impact

Conrad ranks customers with overdue invoices by urgency, suggests the next step for each and calculates what collecting the largest receivables would do to cash.

2 min read Updated 15. 10. 2026

Who and when

  • Who: CFO, credit controller, business owner.
  • When: weekly cash meeting, preparing reminders, liquidity planning.
  • Data sources: Symfio accounting (receivables and payables, cash flow).

Steps

  1. Ask for the group or a single company (template below).
  2. Check the data freshness note: before sending reminders verify payments received after the last load.
  3. Ask for a reminder text or a summary for the meeting.
  4. Carry the collection scenarios over into the cash flow forecast.

Question template

Which customers of the Karlínfornia group have overdue invoices? Rank them by urgency (days overdue and amount), suggest the next step for each and estimate how collecting the largest receivables would change cash flow in the next 30 days.

Conrad's answer: CZK 127.3 m overdue, the largest potential with three investors.
Conrad’s answer: CZK 127.3 m overdue, the largest potential with three investors.
  1. Key conclusion: full collection from three investors would bring CZK +38.1 m.
  2. Conrad points out the date of the last data update itself.

Banks: Czech and Slovak banks are marked Soon in the data source catalog. Until they are available, verify received payments in Symfio or in internet banking.

Use case: In-app support and how-to guidanceConrad can also act as support for working with Symfio. It explains how to do something in the app, warns about common mistakes and links to the relevant guides in the documentation. For problems it… Use case: Monthly commentary on results against the planInstead of comparing the income statement with the budget by hand and writing a commentary for management, ask Conrad for a finished commentary: a summary, an actual-versus-plan table and… Use case: Data quality check and mapping fixBefore the close or a management report, let Conrad go through the accounting data and mapping: it finds unmapped accounts, accounts classified against their name, missing recurring entries and…

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